SHIPPING METHODS

You select your shipping method on checkout , and delivery is offered by the carriers below . Tracking information will be emailed to your registered address by 8pm on the day of dispatch . If you do not receive an email by then , please have a look in your spam folder before sending us an email

Kindly note that The Couriers charges a R200 surcharge to deliver to Plots / Farms / Power Stations / Mines / Army Bases / Hospitals / Townships / Informal settlements  - Our system does not identify the above , so if the delivery is to the above , we will contact you for top up payment or offer an alternative , if possible .  

Click For The Courier Guy Contact Center + tracking 

This is the option to select for all areas , regional and local - Please note that while the majority of the The Courier Guy delivery's are covered by a single flat rate for ease of use , sometimes a ultra remote or a logistical problem area will attract a higher delivery rate / surcharge . In  this case , we would notify you of the difference you would have to pay in , or we can offer a full refund  

The Courier Guy is a service driven courier and is our preferred option . Their customer services are good , and you are kept informed throughout the delivery process with update emails . They collect from us Mornings , Monday - Thursday ( no collection on a Friday or over the weekend )  . Courier delivery times are location dependent , so we list the courier delivery times between 3 and 7 working days . For example , a Jhb delivery takes typically between 2 and 3 working days , A CT/PE  delivery is typically between 3 and 5 working days and outlying areas 5-7 working days  . As there are many extenuating circumstances to take into consideration , please work on the high end of the delivery times ( 7 working days ) to prevent disappointment 

Click For The Fastway Call Center + Tracking

This is the courier to select for all areas within 50 km of a major center  

Fastway is a budget courier that offers a great price point . They collect from us Mornings on a Monday - Thursday ( no collection on a Friday or over the weekend ) . Courier delivery times are location dependent , so we list the courier delivery times between 3 and 7 working days . For example , a Jhb delivery takes typically between 2 and 3 working days , A CT/PE  delivery is typically between 3 and 5 working days and outlying areas 5-7 working days  . As there are many extenuating circumstances to take into consideration , please work on the high end of the delivery times ( 7 working days ) to prevent disappointment . Please note that sometimes an ultra remote or a logistical problem area will attract a higher delivery rate / surcharge . In  this case , we would notify you of the difference you would have to pay in , or we can offer a full refund  

Click for the Pargo Call Center 

Pargo is a convenient collection point network , where you collect your order from a range of collection points across south Africa . For a complete list of collection points near you , Click here  . 

Pargo collect from us Mornings , Monday - Thursday. There are no collections on Fridays or over the weekend  . Courier delivery times are location dependent , so we list the courier delivery times between 3 and 7 working days . For example , a Jhb delivery takes typically between 2 and 3 working days , A CT/PE  delivery is typically between 3 and 5 working days and outlying areas 5-7 working days  . As there are many extenuating circumstances to take into consideration , please work on the high end of the delivery times ( 7 working days )  to prevent disappointment 

If you selected PARGO as a delivery option , please make sure that you have added your preferred PARGO POINT address to the delivery addresses in your account profile to ensure that the order goes to the correct PARGO POINT . If no PARGO POINT is added , then your order will go to a random PARGO POINT close to your registered address area code . We are not integrated into Pargo , so you will have to do the Pargo point selection manually ( You can also specify a Pargo point in the message bar when you check out ) 

 

Note the collection address you will need when booking an Door to Locker Collection is : 53 Oceanview Rd , Tinley Manor Beach , Headlands , Dolphin Coast , 4390 tel 0634576329. email sales@xmods.co.za . Contact person Wayne Vafias . Collections are done Mon - Thurs 

Pudo is a smart locker delivery system powered by the Courier guy , where you have your order sent to a locker near you .

While this is the cheapest courier option in the country ( from R50 for a small package ) , note that this is a purely self service option where you arrange for the collection from us to your locker via the Pudo app and liaise with the courier directly . You will place your order on our website and select Pudo as the delivery method . Then book a Door to Locker service via the Pudo App ( ie The courier collects from us and delivers to your Pudo locker ) and then send us the Pudo Waybill  that will be issued when you book the address to locker option on the Pudo app - Send the Waybill to us via email (sales@xmods.co.za)  or Whatsapp 0634576329 and we will hand your order over to the courier . Pudo collect from us Mornings , Monday - Thursday. There are no collections on Fridays or over the weekend 

Please note we will not have any interaction at all with Pudo . The contract for carriage exists between you and them and any and all issues with the delivery must be taken up with them . That includes lost and damaged parcels . We are merely the pick up point for the order that you have placed with us , using your own courier 

If you want a hassle free courier option , where you just click on a courier ( Fastway or The Courier Guy ) , where your order is insured and it just arrives at your selected address , then this options is not for you . If you want a budget service , where you book your own courier  , and then you collect your order at a locker near you , then Pudo could work for you   

For more information , please visit their website for a tutorial , locker locations and pricing  :    https://www.pudo.co.za/index.php

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Please take note of the following for all Couriers ( Except Pudo and Pargo ) 

* Paid orders placed before 11h00 will be dispatched the same working day ( Mon - Thurs ) 

* All used items will be tested for a full 48 hours before dispatch

* Courier services to Plots / Farms / Power Stations / Mines / Army Bases / Hospitals / Townships / Informal settlements - We will let you know 

* Please note that while delivery times are accurate most of the time , we cannot be held responsible for any delays in shipping . Times quoted are a guide provided by the couriers and reflect normal operating delivery times and do not reflect delivery problems and delays . This is beyond our control and as such , we suggest taking into account the 7 day maximum delivery time . Please contact the couriers directly for additional information about your delivery