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CONTROLLER REPAIRS  

Those controllers are expensive - Lets repair instead of tossing them. 

We offer a quality repair service for Xbox one , Xbox Series , Xbox 360 , Dualshock 4 , Dualshock 5  + Switch Joycon - Please note we do not repair aftermarket controllers / PS3's + retro controllers . 

Drift is the most common fault , so please visit THIS PAGE for drift repair prices and repair methods - There are drift resistant magnetic sticks and Electromagnetic sticks available  - If your controller is supported , it is highly recommended to go for the Gulikit sticks .They are much more accurate and have less errors than the Hall and Standard Sticks 

Let us know what drift repair option you require when booking your controller in - If no option is specified , then we use the original standard sticks  . Also note that when filling in the fault report on the book in form and if you dont specify which stick is drifting , we assume both are problematic and both will be replaced  

General repair prices 

Xbox one , Xbox Series , Xbox 360 , Dualshock 4 , Dualshock 5 - Generally , we charge R240 + whatever parts are used ( This is for a Single analog stick Replacement with any other issue ) or R280 + whatever parts are used ( This is for a Dual Analog Replacement with any other issue ) 

Xbox Elite Controllers ( V1 / V2 )  Generally , we charge R380 + whatever parts are used ( This is for a Single analog stick Replacement with any other issue ) OR R420 + parts ( This is for a Dual Analog Stick Replacement with any other issue ) 

Nintendo Joycons are R180 + parts 

So for example , if you have drift on a PS5 controller , and you want to replace both sticks with Hall Effect Magnetic Sticks , we will charge R280 + R65  + R65 ( R65 being the price of a Hall Effect Analog Stick ) . The total will then be R410   . And then , say for example you want a set of thumbsticks added , that will be R55 extra ( R55 being the price of a set of Thumbsticks ) , bringing the repair to R465  - Repairs excludes return shipping , which will be R120 with The Courier Guy insured for R1000 ( R200 for remote areas / Townships ) - Full insurance is available at 6% of the replacement value of the item shipped  

* Note - If your controller has Mods installed that have to be removed to repair , Please contact us prior to sending to confirm the additional charges  and to confirm the mod can be easily removed  

*** PLEASE READ : So to get your controller repaired , please fill in the Controller book in form below ( noting what repair option you want in the fault section )  and then send it to us using any of the methods at the bottom of this page . We will send you a invoice when the job is complete and the controller is ready to ship back to you with our couriers  . We use The Courier Guy for return shipping + is charged at R120 , insured for R1000 . Repair time varies on how busy we are , but work on 2-3 working days 

CONTROLLER BOOK IN FORM

CONTROLLER REPAIR FORM 

Please submit once you have sent / dropped off your controller . Take note to fill in the tracking number if you have sent in via Courier or Postnet - We need this to track and to collect the parcel - If possible include the last 4 digits of the items serial number in the block below 

Be detailed in the fault discription . If a fault isn't recorded , it won't be noted for action and may go unchecked . Additional charges may apply if we have to dissasemble and repair a fault that was not mentioned 

Please use a valid email address as all repair correspondence will be to this email address

Please supply a full detailed address , including an area

Controller Details 

Eg - " Xbox Controller , Black series , S/N 1234

EG - " Controller 1 Fault - Left Analog Stick Drifting "

Dont lose out on the option to select your preferred repair method - If no option is selected , standard sticks are used

What date was the console sent / dropped off

For our repair Terms and Conditions , please visit this page https://xmods.co.za/content/17-repair-terms-and-conditions- 

After clicking " Submit " , Please scroll to the top of the screen to see the confirmation message that the message was sent 

SEND IN OPTIONS  

Option 1 : Drop Off 

If you are in Ballito or surroundings , you might want to drop the repair off yourself . Drop off address is 53 Oceanview Rd , Tinley Manor Beach , Headlands , 4390 tel Whatsapp messaging 0634576329 ( Click For Google map ) . Please note we are only available for drop offs between 09H00 and 12H00 , Mon - Thurs . Repair collections are the same as above . 

Option 2 : Courier send in 

Couriers can drop off the repair at 53 Oceanview Rd , Tinley Manor Beach , Headlands , 4390 tel 0634576329 , technical@xmods.co.za . Contact person is Wayne  ( Click For Google map ) . Please note drop off's / collections are to be done between 09H00 and 12H00 , Mon - Thurs  , unless you are using The Courier Guy / Pudo / Ram / Fastway - they can drop off anytime . Return delivery is via our couriers only

Option 3 :  Postnet to Postnet

Go to your nearest Postnet and send your repair / mod to Postnet Salt Rock (Shop G7, Salt Rock Centre , Basil Hulett Drive, Salt Rock, 4420 ) . The company is  Xmods ( Tel 0634576329 , technical@xmods.co.za ) . Contact person is Wayne - Note we only collect from Postnet on Wednesdays 

  

Option 4 :  Pudo 

While this is the cheapest courier option in the country , kindly note that this is a self service option where you arrange for a Pudo LOCKER TO ADDRESS delivery , where you deposit the repair into a Pudo locker and the couriers drops it off at our address

Similarly when the repair is complete , you will arrange for an ADDRESS TO LOCKER delivery  , where the Pudo Courier collects from us and deposits it into your collection locker  

Please visit our shipping page + Scroll down to PUDO for more information ( https://xmods.co.za/content/1-shipping )