CONTROLLER REPAIRS  

Those controllers are expensive - Lets repair instead of tossing them. 

We offer a quality repair service for Xbox one , Xbox Series , Xbox 360 , Dualshock 4 , Dualshock 5  + Switch Joycon - Please note we do not repair aftermarket controllers / PS3's + retro controllers . 

Xbox one , Xbox Series , Xbox 360 , Dualshock 4 , Dualshock 5 - Generally , we charge R240 + whatever parts are used ( This is for a Single analog stick Replacement with any other issue ) or R280 + whatever parts are used ( This is for a Dual Analog Replacement with any other issue ) 

Xbox Elite Controllers ( V1 / V2 )  Generally , we charge R380 + whatever parts are used ( This is for a Single analog stick Replacement with any other issue ) OR R420 + parts ( This is for a Dual Analog Stick Replacement with any other issue ) 

Nintendo Joycons are R160 + parts 

So for example , if you have Right Stick Drift on a PS5 controller , we will charge R240 + R75 ( The price of a hall effect Analog Stick )  . That excludes return shipping , which will be R120 with The Courier Guy ( R200 for remote areas / Townships ) 

* Note - If your controller has Mods installed that have to be removed to repair , Please contact us prior to sending to confirm the additional charges  and to confirm the mod can be easily removed  

So to get your controller repaired , please fill in the Controller book in form below and then send it to us using any of the methods at the bottom of this page . We will send you a invoice when the job is complete and the controller is ready to ship back to you with our couriers - We use The Courier Guy .   

CONTROLLER BOOK IN FORM

CONTROLLER REPAIR FORM 

Please submit once you have sent / dropped off your controller - If possible include the last 4 digits of the items serial number in the block below 

First Name

Email Address

Surname

Contact number

Return Address ( Physical Address for a courier return )

Area Code

Controller Details 

Please list make , description and last 4 digits of the serial number of each controller - One per line

Eg - " Xbox Controller , Black series , S/N 1234

Please give a detailed fault report on each controller

EG - " Controller 1 Fault - Left Analog Stick Drifting "

Date Repair Was Sent In

What date was the console sent / dropped off

Tracking number + Courier used ( if applicable )

How was the repair sent in

Postnet to Postnet

Courier

Drop Off

Collected By Xmods

After clicking " Submit " , Please scroll to the top of the screen to see the confirmation message that the message was sent 

reCAPTCHA

SEND IN OPTIONS  

Option 1 : Drop Off 

If you are in Ballito or surroundings , you might want to drop the repair off yourself . Drop off address is 53 Oceanview Rd , Tinley Manor Beach , Headlands , 4390 tel Whatsapp messaging 0634576329 ( Click For Google map ) . Please note we are only available for drop offs Mon - Thurs , mornings only . Repair collections are the same as above . 

Option 2 : Courier send in 

Couriers can drop off the repair at 53 Oceanview Rd , Tinley Manor Beach , Headlands , 4390 tel 0634576329 , technical@xmods.co.za . Contact person is Wayne  ( Click For Google map ) . Please note drop off's / collections are to be done Mon - Thurs , mornings only , unless you are using The Courier Guy / Pudo / Ram / Fastway - they can drop off anytime . Return delivery is via our couriers only

Option 3 :  Postnet to Postnet

Go to your nearest Postnet and send your repair / mod to Postnet Salt Rock (Shop G7, Salt Rock Centre , Basil Hulett Drive, Salt Rock, 4420 ) . The company is  Xmods ( Tel 0634576329 , technical@xmods.co.za ) . Contact person is Wayne - Note we only collect from Postnet on Wednesdays